Questar International

Very poor first time customer experience with Questar. I ordered some items, one of them being back ordered. I requested that these items all be shipped together and instead the order came through as two invoices with two shipping charges, one for each invoice. Multiple emails back and forth to Derek at Questar did not solve the problem even though the items had not been shipped out yet. I am very disappointed in the inability to rectify the problem even though it had been identified before the items had been shipped.