Mario's Barbershop

This place gave me the worst hair cut! When asked how I wanted the cut, I said I would like to get rid of the flat top and then zeros on the sides and the back. So he nodded and started the zeros on the sides and back which was fine. Then the moment he got to the top and centre, he took a huge chunk of hair out and went side to side with the buzzer making it as flat as he could. It was flatter than before!! He asked me if this looked good then I answered no, I wanted to get rid of the flat top, "getting rid of" means I don't want it. I didn't like the flat top so that's why I don't want it, and he made it even flatter than before I came in! By that time he has already taken a very big chunk of hair out of the top and left a divot in the middle. He said he'll fix it and make it not a flat top, but by that time he's already shaving more and more hair out leaving me almost bald! If he didn't understand English please ask confirmation questions to make sure he knows what the client wants!