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Vidhi M, the lady who works there, was very rude. She told me that my passport picture with a gray shirt would get rejected. When I pointed out that in the sample passport picture a guy is wearing a white shirt. She snubbed and said we know all about their guidelines. What she didn't mention is that they do not have proper passport picture setup. They use dirty wall and camera flash. After taking pictures, Vidhi M altered the pictures. On the passport application, it clearly states that the pictures cannot be altered. Vidhi M should be fired and this place's license to make Passport pictures should be revoked. Worst client service ever. Do not go there for the passport pictures.