Gestion Immo-Plex

Worst company ever for client service. I had the lock on the front entrance of my condo changed by a workman and my key is useless. This means I have to leave the entrance door unlocked or I can't get in. I have been calling (10 times) Immoplex since December and it has been the same story each time, "we are looking into it and someone will call you back". No one has ever called me back and I still not able to use my key. You would have thought that this would have been resolved pretty quickly considering the security concerns. Even an email has generated no response. That said, I have called the regie du logement and I am in the process of opening a case with them to get this fixed legally. You pay a company to look after your condo block and make sure everything is in working order and this is the kind of service you get. Avoid at all costs and look into other condo management companies.